Kiosk Setup Software Compatibility: Windows Only | SteepleMate FAQ

FAQ: Is the kiosk setup software compatible only with Windows?

Yes, our on-site kiosks, marquees, and billboards are designed to run exclusively on Windows-based software. They are not compatible with Apple devices (such as Macs or iPads) or Amazon Fire devices.

This means that you’ll need a Windows machine for setting up and running these systems. Using Windows ensures that the software functions optimally and provides the best experience for managing your church’s digital signage and check-in processes.

If you have any questions about hardware compatibility or need help with the setup process, please reach out to our support team for assistance.



      • Related Articles

      • Device Preparation for SteepleMate Kiosk, Billboard, or Scroller

        Machines running SteepleMate products should be optimized by removing unnecessary applications and adjusting default Windows settings. These modifications improve stability, reduce interference, and enhance performance. While optional, they ...

      • Installing A Kiosk

        1. Download Machine Preparation Suggestions and follow the steps prior to installing the software downloads. 2. Click Kiosk Activity on the main menu. 3. Click Kiosk Installer on the dropdown menu. 4. Click Download Now below the Kiosk description.

      • Navigating Web Kiosk

        1. Click Kiosk Activity on the main menu. 2. Click Web Kiosk on the dropdown menu. 3. Menu Options/Actions: --- "I'm Praying Today!" - click to sign-in to prayer. --- "I'm Fasting Today!" - click to record your fast for the current day, this is ...

      • On-Site Kiosk Artwork Templates

        Learn how to customize on-site kiosk artwork in SteepleMate, adjust kiosk settings, and download templates to ensure proper resolution and alignment for optimal performance. Customizing Kiosk Artwork: Customize up to twelve images for your on-site ...

      • Configuring Marquee and Kiosk Options in Steeplemate

        The Marquee and Kiosk Options section provides a robust set of tools to customize the content and functionality of your marquee or web kiosk. From controlling the visibility of prayer requests and victory reports to setting up alerts for machine ...

      • Recent Articles

      • How to Enter Donations from Organizations or Companies in SteepleMate

        If your church receives contributions from organizations or businesses, you can track those donations in Offering Management just like you would for individual members or guests. This article will walk you through how to properly enable and record ...

      • Troubleshooting a Black Screen on SteepleMate Billboard

        If your SteepleMate Billboard screen goes black or stops cycling through slides, it's possible that more than one instance of the Billboard app is running. This can cause conflicts or prevent the display from working as expected. Step-by-Step Fix Use ...

      • Managing Web Kiosk Submissions

        Audience: Church administrators using SteepleMate Free Focus: Reviewing and managing prayer requests, testimonies, and messages submitted through the Web Kiosk What Can Church Members Do? From the Web Kiosk, members can: Sign In for Prayer or Fasting ...

      • Viewing Account Payments and Receipts in SteepleMate

        If you’re looking to view payment history, download receipts, or manage payment methods for your SteepleMate subscriptions and add-ons, this guide will walk you through the process. Access Requirements: You must be logged in as a Super User or ...

      • Export Contribution Statements in SteepleMate

        This guide will walk you through exporting contribution statements to PDF, XLSX, and image formats. While multiple file types are available, PDF and image formats are the most commonly used. Before You Begin Before exporting, ensure you have ...