FAQ: Is the kiosk setup software compatible only with Windows?
Yes, our on-site kiosks, marquees, and billboards are designed to run exclusively on Windows-based software. They are not compatible with Apple devices (such as Macs or iPads) or Amazon Fire devices.
This means that you’ll need a Windows machine for setting up and running these systems. Using Windows ensures that the software functions optimally and provides the best experience for managing your church’s digital signage and check-in processes.
If you have any questions about hardware compatibility or need help with the setup process, please reach out to our support team for assistance.
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1. Download Machine Preparation Suggestions and follow the steps prior to installing the software downloads. 2. Click Kiosk Activity on the main menu. 3. Click Kiosk Installer on the dropdown menu. 4. Click Download Now below the Kiosk description.
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