Kiosk Setup Software Compatibility: Windows Only | SteepleMate FAQ

FAQ: Is the kiosk setup software compatible only with Windows?

Yes, our on-site kiosks, marquees, and billboards are designed to run exclusively on Windows-based software. They are not compatible with Apple devices (such as Macs or iPads) or Amazon Fire devices.

This means that you’ll need a Windows machine for setting up and running these systems. Using Windows ensures that the software functions optimally and provides the best experience for managing your church’s digital signage and check-in processes.

If you have any questions about hardware compatibility or need help with the setup process, please reach out to our support team for assistance.



      • Related Articles

      • Device Preparation for SteepleMate Kiosk, Billboard, or Scroller

        Machines running SteepleMate products should be optimized by removing unnecessary applications and adjusting default Windows settings. These modifications improve stability, reduce interference, and enhance performance. While optional, they ...

      • Installing A Kiosk

        1. Download Machine Preparation Suggestions and follow the steps prior to installing the software downloads. 2. Click Kiosk Activity on the main menu. 3. Click Kiosk Installer on the dropdown menu. 4. Click Download Now below the Kiosk description.

      • Navigating Web Kiosk

        1. Click Kiosk Activity on the main menu. 2. Click Web Kiosk on the dropdown menu. 3. Menu Options/Actions: --- "I'm Praying Today!" - click to sign-in to prayer. --- "I'm Fasting Today!" - click to record your fast for the current day, this is ...

      • On-Site Kiosk Artwork Templates

        Learn how to customize on-site kiosk artwork in SteepleMate, adjust kiosk settings, and download templates to ensure proper resolution and alignment for optimal performance. Customizing Kiosk Artwork: Customize up to twelve images for your on-site ...

      • Configuring Marquee and Kiosk Options in Steeplemate

        The Marquee and Kiosk Options section provides a robust set of tools to customize the content and functionality of your marquee or web kiosk. From controlling the visibility of prayer requests and victory reports to setting up alerts for machine ...

      • Recent Articles

      • Set Up a Sermon Archive in the Church Library

        This guide walks you through the process of setting up the Church Library, as an example we will setup a Sermon Archive. You can use the Church Library to organize sermons, bible studies, or any media you would like to store privately or share ...

      • How to Set Up Call Forwarding in SteepleMate

        Call forwarding is a great way for churches to stay responsive without being tied to a specific location or device. Whether you’re a pastor, admin, or volunteer, forwarding calls lets you receive church-related calls on your personal phone — while ...

      • How to Change Your Primary Email Address for Your SteepleMate Login

        If you need to update the primary email address associated with your SteepleMate login, please follow these steps carefully. Note: For security reasons, this change must be completed by the account holder themselves. Log in to your SteepleMate ...

      • How to Enter Donations from Organizations or Companies in SteepleMate

        If your church receives contributions from organizations or businesses, you can track those donations in Offering Management just like you would for individual members or guests. This article will walk you through how to properly enable and record ...

      • Troubleshooting a Black Screen on SteepleMate Billboard

        If your SteepleMate Billboard screen goes black or stops cycling through slides, it's possible that more than one instance of the Billboard app is running. This can cause conflicts or prevent the display from working as expected. Step-by-Step Fix Use ...