How to Access and Manage People Passwords in SteepleMate | Password Management

How to Access and Manage People Passwords in SteepleMate

Users in SteepleMate can change their passwords in two ways: through the person management screen or by using the "Forgot Password" feature on the sign-in screen. This guide explains both methods to help users update their passwords securely and efficiently.


Method 1: Change Password from the Person Management Screen

Step 1: Access People Management

  1. From the left-side navigation menu, select Manage, then click on People.
  2. Search for the person whose password needs updating by entering their name in the search bar.

Step 2: Open the Access Section

  1. Once the person's profile appears, scroll down slightly to find the Access section.
  2. Click on the Access header to expand this section.

Step 3: Update the Password

  1. In the Password and Confirm Password fields, enter the new password.
  2. Double-check that the passwords match.
  3. Once entered, click Save to update the password.

Method 2: Change Password Using the Forgot Password Feature

Step 1: Access the Forgot Password Option

  1. On the SteepleMate sign-in screen, click on the Forgot Password link.

Step 2: Submit Username

  1. Enter the username associated with the account and click Next.

Step 3: Check Your Email

  1. Check the email associated with your SteepleMate account for a password reset email. Be sure to check your inbox as well as junk/spam folders.
  2. The email will contain instructions on how to reset your password. Follow the steps provided to complete the process.

Additional Tips:

  • Security Tip: Encourage users to create strong, unique passwords that are difficult to guess.
  • Forgot Username: If a user forgets their username, they may need to contact the system administrator for assistance.
  • Reset Process: If users do not receive the password reset email, ensure they have the correct email linked to their account or check with the system admin for further help.