How to Access and Manage Tuition Accounts in SteepleMate | School Features

How to Access and Manage Tuition Accounts in SteepleMate

In SteepleMate, you can easily view and manage tuition payments made through various platforms, including text-based giving, the mobile app, and the web app. This guide will walk you through how to access, manage, and create tuition accounts, ensuring all tuition payments and balances are efficiently tracked.

Step 1: Accessing Tuition Accounts

  1. Navigate to the left-side School menu and click Tuition Accounts.

  2. In the Tuition Accounts section, you can:

    • View Existing Accounts
    • Create a New Tuition Account
    • Generate Tuition Reports

Step 2: Managing Existing Tuition Accounts

  1. From the drop-down menu, select the tuition account you want to manage.
  2. Once selected, you have the following options:
    • View: Click this to open and view the details of the selected tuition account.
    • Add New: Use this option to create a new tuition account.
    • Report: Generate a report to review the details of all tuition accounts.

Step 3: Viewing a Tuition Account

  1. Click View next to the selected account.
  2. In this screen, you can:
    • Update Alert Options: Customize the alerts for tuition payments and other related activities.
    • Alert Recipients: Define which contacts should receive notifications regarding the tuition account.
  3. Adding an Entry to a Tuition Account:
    • To add a new payment or charge, click Add Entry.
    • Select the appropriate person linked to the tuition account.
    • Fill out the form with details such as payment amount, date, and description.
    • You can also input negative values if there are deductions or refunds required.
    • Click Save Entry to finalize the changes.

Step 4: Creating a New Tuition Account

  1. To add a new tuition account, click Add New.
  2. Complete the form by selecting the Primary Contact and setting the Alert Options for that account.
  3. Click Save once finished, and the new tuition account will be created.

Step 5: Generating Tuition Reports

  1. For a quick overview of all tuition accounts, click on Report.
  2. The report table will display the following details:
    • Family: The family associated with the tuition account.
    • Students: The students linked to the tuition account.
    • Last Payment: The date and details of the most recent payment.
    • Amount of Last Transaction: The value of the most recent transaction.
    • Current Balance: The outstanding balance on the tuition account.

Additional Notes:

  • Payments Displayed: Only payments made through SteepleMate's system are shown. Manual payments or charges entered outside of SteepleMate may not appear.
  • Accounts with ‘*’: These accounts have no students listed but maintain a non-zero balance.
  • Missing Accounts: If an account is missing, check that at least one family member is part of a school group for accurate tracking.

      • Related Articles

      • Configuring School Features in SteepleMate

        The School Features section in SteepleMate is designed to help organizations with tuition-based programs manage their administrative tasks, such as scheduling, tuition handling, and lunch management. These settings allow you to tailor the system to ...
      • Configuring School Features in SteepleMate

        The School Features section in SteepleMate is designed to simplify school administration for organizations with tuition-based programs. This section enables you to manage essential tasks such as scheduling, attendance, tuition, and lunch accounts, ...
      • How to Manage Access Levels in SteepleMate

        In this guide, we’ll walk you through how to access, modify, and audit user access levels within your SteepleMate system. Step 1: Access the Access Levels Page From the left navigation menu, go to Manage > Access Levels. You’ll be taken to a screen ...
      • How to Access and Manage People Passwords in SteepleMate

        Users in SteepleMate can change their passwords in two ways: through the person management screen or by using the "Forgot Password" feature on the sign-in screen. This guide explains both methods to help users update their passwords securely and ...
      • SteepleMate Access Levels

        Understanding the different access levels within SteepleMate helps ensure that everyone has the right tools and permissions to perform their role effectively. This guide outlines the capabilities tied to each access level, from the most basic user ...
      • Recent Articles

      • Using a Different Online Giving Provider with Your SteepleMate Website

        This article explains what you can and can’t change on your site, and how to share a third-party giving link with your church family. Do I Have to Use SteepleMate for Online Giving? No. You are not required to use SteepleMate online giving. Some ...
      • Why Do I See “We Seem to Have a Problem Verifying Your Internet Connection” on the Giving Page?

        Overview When someone tries to give online through SteepleMate and sees a message about a problem verifying their internet connection, it usually means their connection is coming through: A VPN (Virtual Private Network) Certain types of public Wi-Fi ...
      • Can Online Giving Features Be Hidden in the SteepleMate System?

        SteepleMate understands that not every church chooses to use online giving within the SteepleMate System. This preference is acceptable, and churches are free to determine the giving approach that best serves their congregation. A church’s decision ...
      • Why Church Website Images Can Get Cut Off

        When updating your church website’s Home (Hero) section, it’s important to understand how responsive design works. Modern websites automatically adjust to fit different screen sizes, including: Desktop computers, Tablets, Mobile phones Because of ...
      • Connect Center (Web Kiosk) Customization

        What is the Connect Center (Web Kiosk)? The Connect Center, also referred to as the Web Kiosk, is the web-based interface churches use to allow congregants to: Sign in for prayer or fasting Submit prayer requests or testimonies View announcements ...