How to Set Up Call Forwarding in SteepleMate
Call forwarding is a great way for churches to stay responsive without being tied to a specific location or device. Whether you’re a pastor, admin, or volunteer, forwarding calls lets you receive church-related calls on your personal phone — while keeping boundaries and professionalism intact.
What happens when call forwarding is enabled:
- You can specify which number(s) to forward calls to.
- When a call comes in, you’ll have the option to accept, reject, or send it to voicemail.
- This ensures you can screen calls and respond appropriately, even when you’re on the go.
It’s a flexible, ministry-friendly way to stay connected with your congregation.
Ensure You Have Selected a Church Number
You must have a church phone number already selected in the system before you can enable call forwarding.
Related Article: Setup a 1-800 Number for Mass Texting and Call Forwarding
Follow these steps to forward calls from your church number to another phone:
Navigate to Organization Settings
From the Administration menu, select Organization Settings.
Open the Phone Settings Section
Scroll to the section titled Phone Numbers, Text Messaging, and Call Forwarding.
Add Forwarding Number
In the grid, locate the column labeled Forward To.
Double-click in that column to enter the phone number you want to forward calls to.
Save Your Changes
After entering the forwarding number, click the Save button below the table.
And that’s it! Your calls will now be forwarded to the number you entered.
Related Articles
Organization Settings in SteepleMate Free
Welcome to SteepleMate! This guide will walk you through the essential steps to set up your Organization Settings so your church can start using SteepleMate efficiently. If you need additional help, don’t hesitate to reach out to your Account ...Enable Text Messaging and Call Forwarding in SteepleMate
SteepleMate’s Communication section provides robust tools to manage text messaging, call forwarding, and mass notifications for your church. These features help streamline communication, ensuring that you can easily reach your community through SMS ...Checklist for Getting Started with SteepleMate Free
Welcome to SteepleMate! We're so glad you made it to SteepleMate! As you explore the system, you'll find many opportunities to fine-tune and configure settings to meet your needs. Getting Started Once you've created a SteepleMate account, we ...Importing Data into SteepleMate
Our team can import your members and finances for free! Let us handle the heavy lifting and get your data into SteepleMate without the hassle. Just send us the exported file from your previous system, or connect with your account manager for ...Data Import Guide: Row-Per-Person Format
We’re thrilled to have you on board. This guide will walk you through the process of importing your church member information. Follow these steps carefully, and you’ll be set up in no time. Important Notes: Family ID: Each family must have a unique ...
Recent Articles
Can Online Giving Features Be Hidden in the SteepleMate System?
SteepleMate understands that not every church chooses to use online giving within the SteepleMate System. This preference is acceptable, and churches are free to determine the giving approach that best serves their congregation. A church’s decision ...Why Church Website Images Can Get Cut Off
When updating your church website’s Home (Hero) section, it’s important to understand how responsive design works. Modern websites automatically adjust to fit different screen sizes, including: Desktop computers, Tablets, Mobile phones Because of ...Connect Center (Web Kiosk) Customization
What is the Connect Center (Web Kiosk)? The Connect Center, also referred to as the Web Kiosk, is the web-based interface churches use to allow congregants to: Sign in for prayer or fasting Submit prayer requests or testimonies View announcements ...Why Some SteepleMate Emails Don’t Send from Your Church Gmail
Why do some SteepleMate emails show SteepleMate/Pentesoft as the sender instead of our church email? When you connect a church email account to SteepleMate, SteepleMate tries to send every message through that email account first using the secure app ...Attendance Detail Report: Track Attendance Trends with the Attendance Detail Report in SteepleMate
This article walks through how to pull and use the Attendance Detail report in SteepleMate. This report is generated from the criteria you select and shows attendance records for individuals in the groups you choose. If the group you select has child ...