Communication: Setting Up Text Messaging in SteepleMate

Communication: Setting Up Text Messaging

SteepleMate's offers a complimentary toll-free number for various communication needs like sending and receiving text messages, system notifications, call forwarding, and more.

Claim Your Free Texting Number

  1. From the Administration menu, select "Organization Settings".

  1. Go to the section labeled, "Phone Numbers, Text Messaging and Call Forwarding".

  1. Click "Claim My Free Texting Number!"




Configure Settings

  1. Enable Text Messaging: Click "Enable Text Messaging" to activate SMS-related features such as verification processes, welcome cards, and message forwarding.

  2. Control Mass Messaging: Use "Enable Messaging 'Send to Everyone'" to manage the ability to send bulk email/SMS messages. This feature can be disabled to help control costs.

  3. Set Up SMS Forwarding: Select a group under "Forward Received SMS Messages To". Messages will be forwarded to the selected group members. Standard messaging rates apply.

  4. Customize Voicemail and Set Messaging Limits: Update and customize voicemail settings for different numbers. Set daily, weekly, and monthly SMS limits to maintain budget control.

  5. Validate Cell Numbers: Ensure accuracy in your database by selecting "Automatically Validate Cell Numbers When Edited". This feature helps prevent non-cell numbers from being marked for texting, though it incurs a one-time charge per validation.

  6. Manage Delivery Issues: Assign a group to receive notifications under "Invalid or Undeliverable Phone Number Notifications" to handle SMS messages rejected by carriers.

  7. Save Your Settings: Don’t forget to click "Save" at the bottom of the page to apply your changes.




      • Related Articles

      • Enable Text Messaging and Call Forwarding in SteepleMate

        SteepleMate’s Communication section provides robust tools to manage text messaging, call forwarding, and mass notifications for your church. These features help streamline communication, ensuring that you can easily reach your community through SMS ...

      • Reviewing Text Message Responses

        1. Click Communicate on main menu. 2. Click Receive Messages on drop down menu. 3. Any responses to text messages can be viewed/deleted from this inbox. Note: Any intra-office messages will be sent to your Home inbox, this only shows incoming text ...

      • Setting Up Your Church Voicemail in SteepleMate

        Important: Before setting up your voicemail, make sure you have completed the setup for your free 1-800 number. If you haven’t done this yet, please refer to the Church Number Setup Guide to complete this step first. Steps to Set Up Your Voicemail: ...

      • Setup a 1-800 Number for Mass Texting and Call Forwarding

        SteepleMate provides churches with a dedicated 1-800 number to support mass texting and call forwarding services. Below are answers to commonly asked questions to help you understand the setup process and how it works. Choosing a Number for the ...

      • How to Send a Text or Chat Message in SteepleMate (Admins and Group Leaders)

        SteepleMate's messaging feature enables church admins and group leaders to send individualized mass messages to selected groups or individuals. Although sent to multiple recipients, each message is received as a one-to-one conversation, ensuring ...

      • Recent Articles

      • Can Online Giving Features Be Hidden in the SteepleMate System?

        SteepleMate understands that not every church chooses to use online giving within the SteepleMate System. This preference is acceptable, and churches are free to determine the giving approach that best serves their congregation. A church’s decision ...

      • Why Church Website Images Can Get Cut Off

        When updating your church website’s Home (Hero) section, it’s important to understand how responsive design works. Modern websites automatically adjust to fit different screen sizes, including: Desktop computers, Tablets, Mobile phones Because of ...

      • Connect Center (Web Kiosk) Customization

        What is the Connect Center (Web Kiosk)? The Connect Center, also referred to as the Web Kiosk, is the web-based interface churches use to allow congregants to: Sign in for prayer or fasting Submit prayer requests or testimonies View announcements ...

      • Why Some SteepleMate Emails Don’t Send from Your Church Gmail

        Why do some SteepleMate emails show SteepleMate/Pentesoft as the sender instead of our church email? When you connect a church email account to SteepleMate, SteepleMate tries to send every message through that email account first using the secure app ...

      • Attendance Detail Report: Track Attendance Trends with the Attendance Detail Report in SteepleMate

        This article walks through how to pull and use the Attendance Detail report in SteepleMate. This report is generated from the criteria you select and shows attendance records for individuals in the groups you choose. If the group you select has child ...