Viewing Account Payments and Receipts in SteepleMate
If you’re looking to view payment history, download receipts, or manage payment methods for your SteepleMate subscriptions and add-ons, this guide will walk you through the process.
Access Requirements: You must be logged in as a Super User or Administrator to access billing information.- Log into SteepleMate: Use your Super User or Administrator credentials to sign in.
- Navigate to Account Info: From the left-hand navigation menu, select: Administration > Account Info
Overview of the Account Info Page
The Account Info page contains three key sections:
1. Account Balance
This section provides a summary of your current SteepleMate account balance.
- You’ll see whether your account is in good standing, has a credit, or has any outstanding charges.
- Receipts for payments (including subscriptions and add-ons) can be downloaded here for your records.

2. Transaction History
This is a detailed list of all payments made to or from your SteepleMate account.
You’ll find transactions related to:
- Your SteepleMate system subscription
- Kiosk subscriptions
- Add-ons, such as:
- Texting and phone numbers
- Website domains
Use this section to track payment activity over time.
3. Payment Methods
Here you can view and manage the payment methods linked to your account.
- Any card or bank account saved here can be used for manual payments.
- The default payment method is what SteepleMate uses for automatic renewals.
- To change your default, simply update the setting in this section.

Need Assistance?
If you have questions or run into issues, reach out to your Account Manager or contact SteepleMate Support.
Related Articles
How to Pull the Payments Received Report in SteepleMate
The Payments Received Report in SteepleMate provides an overview of recent donations and allows you to generate reports for specific time periods. You can also export this report in various formats (e.g., CSV, Excel) or print it directly. This is ...
Canceling or Downgrading Your SteepleMate Account
At SteepleMate, our mission is to support churches and faith-based organizations in building thriving, connected communities. However, we understand that there may be times when SteepleMate may no longer meet your ministry’s needs, or you may simply ...
How to Access and Manage Tuition Accounts in SteepleMate
In SteepleMate, you can easily view and manage tuition payments made through various platforms, including text-based giving, the mobile app, and the web app. This guide will walk you through how to access, manage, and create tuition accounts, ...
How to Connect Your QuickBooks Account to SteepleMate
SteepleMate is the only cloud-based church management system certified by Intuit, offering a direct integration with QuickBooks Online. This integration allows you to post journal entries for online giving and in-person offerings directly to ...
Setting Up and Managing Ledger Accounts in SteepleMate
The Ledger feature in SteepleMate is designed to offer flexibility and control for tracking and managing your church’s finances. This guide explains how to set up accounts, define entry categories, and generate customized reports. 1. Creating Ledger ...
Recent Articles
How to Set Up Call Forwarding in SteepleMate
Call forwarding is a great way for churches to stay responsive without being tied to a specific location or device. Whether you’re a pastor, admin, or volunteer, forwarding calls lets you receive church-related calls on your personal phone — while ...
How to Change Your Primary Email Address for Your SteepleMate Login
If you need to update the primary email address associated with your SteepleMate login, please follow these steps carefully. Note: For security reasons, this change must be completed by the account holder themselves. Log in to your SteepleMate ...
How to Enter Donations from Organizations or Companies in SteepleMate
If your church receives contributions from organizations or businesses, you can track those donations in Offering Management just like you would for individual members or guests. This article will walk you through how to properly enable and record ...
Troubleshooting a Black Screen on SteepleMate Billboard
If your SteepleMate Billboard screen goes black or stops cycling through slides, it's possible that more than one instance of the Billboard app is running. This can cause conflicts or prevent the display from working as expected. Step-by-Step Fix Use ...
Managing Web Kiosk Submissions
Audience: Church administrators using SteepleMate Free Focus: Reviewing and managing prayer requests, testimonies, and messages submitted through the Web Kiosk What Can Church Members Do? From the Web Kiosk, members can: Sign In for Prayer or Fasting ...