SteepleMate | FAQ | Knowledge Base


    • Recent Articles

    • How to Delete or Edit Contributions in SteepleMate

      This guide walks you through the process of deleting contributions or batches of contributions in the Offering Management section of SteepleMate. Step 1: Access Offering Management From the left navigation menu, select Finance. Choose Offering ...
    • Tracking Non-Cash Contributions

      Non-cash contributions are donations of items other than cash, check, or credit card. These can include physical items like furniture, sound equipment, clothing, food, and supplies. However, labor is generally not eligible for tax deductibility under ...
    • How Can a Church Admin Manage the Options Displayed on the Web Kiosk Page?

      The Web Kiosk page is designed to provide church members with an interactive hub featuring options like Sign In for Fasting, Sign In for Prayer, Submit a Testimony, and more. While church admins cannot directly hide specific options such as fasting ...
    • Why can’t people update their profile information like email address, address, and telephone number?

      Church members may notice they can only modify their name and specific dates, such as birthdays, baptism dates, and anniversaries. They can also adjust visibility in the church directory, opt into notifications, update their access credentials ...
    • How to Grant Finance Access in SteepleMate

      How to Grant Finance Access in SteepleMate: Navigate to Finance Settings: From the left navigation, go to Administration. Select Organization Settings. Choose the section labeled Finance / OfferingMate / Merchant Account. Locate Finance ...