Managing Web Kiosk Submissions
Church members and guests can send prayer requests, victory reports and private messages to your church from the Web Kiosk. This article shows church staff where those entries land, how to find them, and how to add, change, delete or export them on the Manage Kiosk Entries page. If you want to hold entries for review before they are shown, see Pre-Screening and Managing Prayer Requests.
Who can use this page: people with Care Center access or higher can open it. Only Super Users and above see the Include Private Messages choice, so private messages to the office stay private.
What Church Members Can Do
From the Web Kiosk, members can:
- * Sign in for prayer or fasting
- * Submit a prayer request or victory report
- * Send a private message to the church office
- * View today's public prayer activity
When someone chooses to enter a note, they pick one of three buttons: Save as Prayer Request, Save as Victory Report or Save as Message To Office. To learn how members use the Web Kiosk, see Navigating Web Kiosk. To change what it looks like, see Connect Center (Web Kiosk) Customization. To choose how long entries stay visible and whether they are held for review, see Configuring Marquee and Kiosk Options in Steeplemate.
Step-by-Step Guide
Step 1: Open Manage Entries
Open the page: In the left menu, click Kiosk Activity, then click Manage Entries. The page is titled Manage Kiosk Entries.
Step 2: Choose what to look at
1. Start Date: The first day to include. The page starts on today's date.
2. End Date: The last day to include.
3. Include Answered Prayers: Victory reports. Next to it, Include Prayer Requests is for prayer requests, and Include Anonymous Individuals adds entries typed by someone who is not in your people list. All three are checked at first.
4. Include Private Messages: Messages sent to the office. This choice only shows for Super Users and above.
5. Individual Types: Entries from known people are included when that type of person is checked. Church Family, Contact and Guest are checked at first. Check Organization, Other or Vendor to include those too.
6. Search: Shows the entries that match. Keep at least one of Include Prayer Requests, Include Answered Prayers or Include Private Messages checked, or SteepleMate asks you to choose at least one type of entry.
7. Today's Activity: A shortcut that searches today's entries only. The heading over the results then reads "for the past 24 hours".
This report does not list the people who signed in for prayer. It only lists written entries.
Step 3: Read the results
1. New: Adds a new entry (see Step 4).
2. Edit and Delete: Edit lets you change a row. Delete marks it for deletion.
3. Type: Prayer Request, Victory Report or Message To Office.
4. Message: What the person wrote. Messages are shown in capital letters in this list.
5. Is Approved: A check means the entry can be shown. An empty box means it is waiting for review.
6. Export: Sends the list to PDF, Excel, Word, RTF or CSV.
7. Save changes: Edits, new rows and deletions are held until you click this button.
You can also drag a column heading to group the list, use the filter arrows in the headings, or click Print. Click Back to return to the search choices.
Step 4: Add an entry
Use this when someone gives you a prayer request on paper or by phone and you want it on the list.
1. New: Click New. A new row opens at the top.
2. Date: Starts with today's date and time. Change it if the request came in earlier.
3. Known Requestor: Starts on Other (see Requestor Name). If the person is in your people list, choose them here.
4. Anonymous User Name: Only for people who are not in your list. Type a name here, or leave it empty. If you leave it empty, the entry is saved as Anonymous. If you pick a person in Known Requestor, this box is ignored.
5. Type: Starts on Prayer Request. You can change it to Victory Report or Message To Office.
6. Message: Type the message. This is the only box you must fill in. A row with no message is not saved.
7. Is Approved: Starts checked, so the entry can be shown right away. Uncheck it if you want to review it first.
8. Save changes: Click it to save. A green message says Items Updated. If nothing was saved, SteepleMate asks you to press Tab after your last entry and click Save changes again.
For a quick entry you only need to click New, type the message and click Save changes. The message can be up to 4,000 characters, and a name up to 128.
You can also add prayer requests and answered prayers from Add Logins/Requests in the same menu. See Adding Prayer Requests & Answered Prayers.
Step 5: Change or delete entries
Change an entry: Click Edit on the row, make your changes, and click Save changes.
Delete an entry: Click Delete on the row. The row is marked, and it is removed when you click Save changes. Click Cancel changes to undo.
If some rows cannot be saved, SteepleMate tells you how many were saved and reminds you that each row needs a message.
Tips
- * Private messages are only visible to authorized staff. Check them often, since members expect an answer.
- * Use Today's Activity each morning to see what came in since yesterday.
- * Approving an entry makes it visible to your church, so read it before you check the box if you review entries first.
- * Use the date range and Export to keep a record of requests for your prayer team.