SteepleMate | Communications | Knowledge Base


    • Recent Articles

    • Understanding Group Types in SteepleMate

      Group Types in SteepleMate provide structure and behavior for various types of groups within your organization. These Group Types often come with specific system-defined functions, affecting where and how they’re visible across features, reports, and ...

    • Setting Up and Managing Ledger Accounts in SteepleMate

      The Ledger feature in SteepleMate is designed to offer flexibility and control for tracking and managing your church’s finances. This guide explains how to set up accounts, define entry categories, and generate customized reports. 1. Creating Ledger ...

    • Canceling or Downgrading Your SteepleMate Account

      At SteepleMate, our mission is to support churches and faith-based organizations in building thriving, connected communities. However, we understand that there may be times when SteepleMate may no longer meet your ministry’s needs, or you may simply ...

    • Will Having Two Accounts with the Same Email Cause Sign-In Issues?

      No, having two accounts with the same email will not directly cause sign-in issues. Here’s what happens in such cases and how to address any potential challenges: How the System Manages Duplicate Emails: Only one of the profiles will be registered ...

    • FAQ: What should we do when someone has two accounts but does not show up in the resolve duplicates list?

      If someone has two accounts but isn’t appearing in the Resolve Duplicates list, it’s likely because the system checks for duplicates based on an exact match of first name and last name. Follow these steps to resolve the issue: Edit Profile Names to ...